The EFKON Toll Management System (ETMS) automates many of the tasks involved in toll collection process. We take up the responsibility of helping you implement and run EFKON systems with utmost ease and comfort.We provide end-to-end support that will assist you in running, managing and maintaining the systems smoothly. To make this happen, we provide high-level training to your operators and technicians.
The Projects Division of EFKON is responsible for the smooth implementation of the entire project, right from design to execution. This involves:
We have devised a comprehensive training program for various personnel,site. The Operations and Maintenance division is available to provide right from toll plaza operators to administration managers. Personal training ongoing support to ETMS as well as HTMS clients. is provided on operational as well as managerial level. To facilitate the training process, an operator manual is provided for quick and ready reference. Through the training program, we endeavor to create a close link between the operator's procedures and the system and provide a clear Supply of Trained Staff to manage the toll booth (operators, understanding of the sequence of events on the system. The training has security people, etc.) been divided into five groups, namely toll collectors, POS operators, Cash Management at the toll booths supervisors, plaza admin & management and technical (hardware and software). We also offer real-time training on request. Efkon resource can be made available for real-time training on cash-ups, administration and reporting as well as to assist with any queries or clarifications.