Ireland

EFKON Ireland is a leading provider of Toll Operations and Maintenance services for the Irish Market since 2006, operating both the N18 Limerick Tunnel and M8 Rathcormac-Fermoy By-pass Toll Plazas, on behalf of our client, Direct Route Ltd. EFKON Ireland operates to rigorous internal quality standards, specific client performance indicators and contractual compliance and has been awarded four Internationally recognised accreditations (ISO 27001, ISO 9001, ISO 14001, ISO 18001). 
We offer solutions for:

• Manual and electronic Toll Collection via OBU and ANPR systems
• Equipment procurement and lifecycle replacement
• Equipment maintenance and installation
• Provision and Maintenance of asset registers, schedules (via RMMS)
• Traffic management and verification
• Audit, compliance and reporting
• Customer administration, support and account set up
• Management of customer queries, complaints and incidents
• Provision of Business Continuity Plan and Disaster Recovery plan
• Continuous Improvement Programme

EFKON Ireland's success is based upon delivery of a high quality service by our dedicated and professional staff, tailored to our customer needs by adopting a partnership approach to service delivery, offering robust solutions, transparency and open communication.