Toll & Toll Enforcement
With over 30 years of experience, EFKON delivers proven solutions backed by numerous international references.
As a full-service provider specializing in multi-lane free-flow, EFKON offers a comprehensive range of technologies with a focus on reliability, availability and performance, ensuring that systems meet expectations at handover and continue to deliver measurable value over time.
Our solutions are the result of continuous evolution, shaped by decades of practical expertise, ongoing technological innovation, and close partnership with our clients. Engineered for maximum reliability, high capture rates, and seamless usability, our systems ensure efficient and dependable operation in even the most demanding environments.
Sustainability is a principle: EFKON designs and delivers sustainable and energy-efficient solutions, actively supporting climate protection and environmental responsibility.
Fully Integrated Solutions
EFKON offers a multitude of tolling & tolling enforcement solutions, ranging from stationary to handhelds. Our advanced roadside and vehicle identification systems deliver accurate vehicle data of free flow traffic through vehicle detection, identification, classification and traffic monitoring.
We support a wide range of technologies, including DSRC Microwave 5.8 GHz, DSRC Infrared, RFID, Video/ANPR, as well as LiDAR- and laser-based identification and classification of vehicles.
Accurate vehicle data is the first and most-important source for mobility applications. The captured data is processed in our back-end systems, ensuring the highest quality of vehicle information is available and is the critical key-requirement. Inaccurate data increases post-processing resources and costs in backend systems, while missed vehicle identifications may lead to significant revenue loss.
EFKON leading-edge Back-Office solutions
Complementing our roadside systems, EFKON provides tailored back-office solutions to create seamless, end-to-end mobility services. We offer both technical back-office systems for controlling and operating roadside infrastructures, as well as commercial back-office systems. Our cloud-based solutions feature advanced capabilities, including AI and machine learning. Such solutions enhance automation, refine the data quality and accuracy to ensure efficient operations with reduced service time and processing costs.
From Design to Long Term Performance
Systems integration
EFKON has proven expertise in system integration of our toll and toll enforcement system. Our expert teams support our clients in all related processes spanning from planning and requirements engineering up to final on-site installation and integration of comprehensive and complex tolling schemes.
EFKON as a full-service supplier assists in the smooth implementation of entire projects from design to execution.
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System integration
EFKON has proven expertise in system integration of our toll and toll enforcement system. Our expert teams support our clients in all related processes spanning from planning and requirements engineering up to final on-site installation and integration of comprehensive and complex tolling schemes.
EFKON as a full-service supplier assists in the smooth implementation of entire projects from design to execution.Our services include:
- System architecture and design
- Requirements engineering
- Program and project management
- Customization and adaptation of our platform and systems
- Systems and solution integration
- Procurements of system and components
- Installation of system and components
- Factory- and site acceptance testing
- Technical staff training and qualification
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Operations Systems
EFKON provides technical and commercial operations services to ensure the efficient running of tolling and enforcement systems. Our full-service approach supports the seamless operation, management, and maintenance of solutions from individual toll stations and plazas to large-scale and nationwide schemes.
We deliver tailored operations and maintenance services designed to meet specific client requirements, combining scalability with robust and reliable performance. Our success is driven by dedicated, highly skilled professionals who work in close partnership with our clients, ensuring transparency, open communication, and consistently high service quality.Our services include:
- Toll collection (manual, ETC, semi-automated and automated)
- Revenue reconciliation
- Traffic measurement and reporting
- Customer service
- Maintenance and lifecycle management
- Continuous improvement of Standard Operation Procedures (SOP)
- Installation of system and components
- Technical staff training and qualification
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Technical Operation
Technical Operation comprises the technical service and support of our supplied solutions and systems. For many years, the technical operation service has been continuously expanded and improved, with an organization, processes and tools strictly focused on toll collection and toll enforcement projects with sounding international references.
Optimal availability and performance of our products and systems are a key factor of our tolling solutions. They must be able to rely on a strong Technical Operation organisation providing professional support. Besides that, all our service employees fulfil a strict training program that ends up in the EFKON certification as a service expert. To assure the high-quality standard the EFKON service organisation is committed to continuing training and qualification and our service experts periodically must renew their certification.Our services include:
- Technical operation of our supplied systems and solutions
- Maintenance (inspection, cleaning, corrective and adaptive maintenance)
- Helpdesk service (1st, 2nd, 3rd level support)
- Monitoring
- Spare part and lifecycle management
- Level 1 training for customer personnel
- Repair management
- Service level management