Operations Services
EFKON as a full-service provider can deliver technical and commercial operations for toll and enforcement services to run EFKON systems and solutions with utmost ease and comfort. We provide full-service support that will assist you in smoothly running, managing, and maintaining toll and enforcement systems. This ranges from operation of single toll stations and plazas up to major projects and nationwide schemes.
EFKON provides customised Toll Operations and Maintenance solutions for its clients. Service delivery is both robust and scalable to meet service requirements. EFKON's success is based upon delivery of a high-quality service by our dedicated and professional staff, tailored to our customer needs by adopting a partnership approach to service delivery, offering robust solutions, transparency and open communication.
Our services involve:
- Toll collection (manual, ETC, semi-automated and automated)
- Revenue reconciliation
- Traffic measurement and reporting
- Customer service
- Maintenance and lifecycle management
- Continuous improvement of Standard Operation Procedures (SOP)